Privacy Policy
Advancing Inclusive Mobility Training & Consultancy Limited (AIM) is committed to protecting the privacy of people who visit our website, contact us, or take part in our training and consultancy activities.
We only collect information that we need to respond to enquiries, organise and deliver our services, meet our legal responsibilities, and improve the services we provide. We take reasonable precautions to protect personal information from loss, misuse, unauthorised access or disclosure.
We do not sell personal information. We only share personal information where it is necessary to provide our services, where you have given us permission, or where we are required to do so by law.
Our website may contain links to websites operated by other organisations. AIM is not responsible for the privacy practices or content of these websites, and we recommend reviewing their privacy information when visiting them.
What information do we collect?
When you contact AIM through our website or by email, we may collect your name, email address and any information you choose to include in your enquiry.
If you enquire about or register for an AIM course, we may also collect information such as your phone number, organisation and occupation or professional role. We use this information to organise and deliver our training and communicate with you about your participation.
Where an organisation arranges training for its staff or participants, it may provide us with relevant participant information, such as names and contact details, so that we can organise and deliver the training.
When providing training, consultancy or other professional services, we may collect additional information where it is reasonably necessary to organise or deliver the service.
We aim to collect only the information we need for these purposes.
How do we use your information?
We may use information you provide to respond to enquiries, organise and manage training or other services, communicate with you about a programme or project, maintain appropriate business and training records, and evaluate or improve our services.
We only use personal information where we have a lawful reason to do so. Depending on the circumstances, this may be because it is necessary to provide a service you have requested, because we need to comply with a legal obligation, because you have given us your consent, or because it is necessary for our legitimate interests in operating, managing and improving our services, provided those interests do not override your rights and interests.
Where we rely on your consent, you can withdraw that consent at any time.
Do you have to provide your information?
You can choose whether to contact AIM or enquire about our services. However, we need certain information, such as your name and contact details, to respond to an enquiry, register you for training or provide a service.
If you do not provide information that is necessary for these purposes, we may not be able to respond to your request or provide the relevant service.
How long do we keep your information?
We keep personal information only for as long as it is needed for the purpose for which it was collected and to meet any relevant legal, contractual or regulatory requirements.
Enquiries and correspondence will normally be kept for up to 12 months after the enquiry or correspondence has concluded, unless there is a reason to retain it for longer.
Training and programme information will be kept for as long as necessary to organise and deliver the programme. Some records, such as attendance or certification records, may be retained for longer where this is necessary to confirm participation or verify certificates.
Financial and accounting records are generally retained for at least six years, or longer where required by law.
Where information is useful for evaluation or statistical purposes but we no longer need to identify the individuals involved, we will anonymise it where appropriate.
Who may we share your information with?
AIM uses trusted service providers to help operate our website and business. These include Squarespace, which hosts our website and processes information submitted through our website forms, and Microsoft, which provides our business email and Microsoft 365 services.
We also use Google reCAPTCHA to help protect our website forms from spam and automated abuse.
Information may also be shared with professional advisers or public authorities where this is necessary or required by law.
Where is your information processed?
We use service providers that may process personal information within and outside the European Economic Area (EEA), including in the United States.
Where personal information is transferred outside the EEA, appropriate safeguards are used in accordance with data protection law. You can contact us at info@advancinginclusivemobility.ie if you would like further information about the safeguards that apply to these transfers.
Cookies and our website
Our website uses cookies and similar technologies. We provide visitors with controls to accept, decline or manage optional cookies and to change their preferences later.
Further information about the cookies used on our website and how you can manage them is available in our Cookie Policy.
Your rights
Data protection law gives you a number of rights over your personal information. Depending on the circumstances, these may include the right to:
ask for a copy of the personal information we hold about you;
ask us to correct information that is inaccurate or incomplete;
ask us to delete your information;
ask us to restrict how your information is used;
object to certain uses of your information;
receive certain information in a portable format; and
withdraw your consent where we rely on consent.
These rights are not absolute and may depend on why we hold or use the information.
If you would like to exercise any of these rights or have a question about how AIM handles your information, please contact us at info@advancinginclusivemobility.ie.
Contacting us
Advancing Inclusive Mobility Training & Consultancy Limited is responsible for the personal information covered by this policy.
If you have any questions, concerns or requests relating to your personal information, please contact:
Advancing Inclusive Mobility Training & Consultancy Limited
Ballagan
Greenore
Co. Louth
Ireland
Email: info@advancinginclusivemobility.ie
Website: advancinginclusivemobility.ie
Making a complaint
If you are concerned about how we have handled your personal information, please contact us so that we have an opportunity to address your concern.
You also have the right to make a complaint to Ireland's Data Protection Commission, which is the independent authority responsible for upholding data protection rights in Ireland.
Changes to this policy
We may update this Privacy Policy as our services or use of personal information changes. The latest version will be available on our website, with the date of the most recent update shown below.
Last updated: 6 October 2026